What characteristics and experience should a PFS service provider have?

Service providers are important stakeholders and should be involved at key stages of PFS project design, negotiation, implementation, and evaluation. Strong providers should ideally exhibit the following characteristics:

  • Subject-matter expertise in the topic area (and especially with the target population)
  • Leadership commitment and interest in the PFS project
  • Experience implementing the specific intervention
  • A track record of successfully delivering and documenting positive outcomes
  • Willingness to engage in rigorous evaluation of its program
  • Experience with performance-based government grants or contracts

More on this can be found in the PFS Project Assessment Tool.